Interior view of the lobby area of St. Giles London Hotel

About the Hotel

St Giles London offers the city’s best value for honest comfort and incredible convenience. Located in the heart of the historic West End, London’s leading commercial and entertainment centre. Our mission is to bring the St Giles experience to life by creating value, making a difference and contributing to memories that last far beyond checkout. 

As part of our St Giles family, you will need to demonstrate that you are hospitality focused and that you are keen to go the extra mile not only for our guests, but also for your own personal growth and development at St Giles Hotels. At the same time, we are looking for individuals who understand business principles and who are keen to contribute ideas and suggestions to improve the service we deliver to our guests as well as the efficiency of our processes. Working together as a closely knit team as well as demonstrating the ability to nurture and manage lasting relationships at St Giles Hotels and beyond through an open and honest approach are key to any position we offer.

At St Giles London, we offer competitive salary along with the following benefits:

*Conditions apply

  • Free meals on duty
  • Wagestream salary scheme*
  • Enhanced annual leave entitlement up to 33 days maximum after 10 years of service*
  • Season ticket loan*
  • Cycle to work scheme*
  • Employee Assistance Helpline
  • Staff events and reward scheme
  • Training and development
  • Cross training and internal transfer within the St Giles Hotels

CURRENT VACANCIES

Groups Reservations Agent

As Groups Reservations Agent you will be responsible in handling groups booking for St Giles Hotels in London and Heathrow. You will coordinate with groups’ organisers and travel agencies to ensure that all groups booking are accurate prior to arrival and maintain a positive relationship with all guests and clients to ensure repeat business. You will deal with the daily administration of all groups bookings with complete efficiency ensuring guest satisfaction at all times.

Marketing and Social Media Coordinator

The Marketing and Social Media Coordinator's primary responsibility is to support the Marketing and Brand team with developing and implementing all marketing and brand initiatives for St Giles Hotel Group. As Marketing and Social Media Coordinator you must have an excellent communication skills, both verbal & written with strong attention detail and the ability to work as part of a team and independently. It is also important for the successful candidate to be proficient in MS Office, Adobe Photoshop and Canva. Working knowledge of Opera, ReviewPro and Cendyn is a plus.