Digital Accessibility

St Giles Hotels Commitment to Digital Accessibility

St Giles Hotels is committed to providing digital accessibility for all our guests - including those with sight and other disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. St Giles Hotels Website contains WCAG 2.1 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology

St Giles Hotels Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical Specifications

Accessibility of St Giles Hotels Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  •  HTML


  •  CSS

  • JavaScript

 Limitations and Alternatives

Despite our best efforts to ensure accessibility of the St Giles Hotels Website, there may be some limitations.

Feedback & Contact

We welcome your feedback on the accessibility of St Giles Hotels Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of one of our hotels or require help reserving an ADA accessible, please contact us via the information below.

Website accessible feedback: E-mail: 


St Giles Gardens Hotel & Residences


Tel: 603 2268 1188


St Giles Wembley, Penang


Tel: 604-259 8000 


St. Giles Southkey, Johor Bahru


Tel: 607-3368888 


St Giles Tank Stream, Sydney


Tel: +61 2 8222 1200


St Giles London


Tel:  +44 (0)20 7300 3030 


St Giles Heathrow 

Tel: +44 (0)20 8817 7000 


St Giles Makati


Tel: +63 2 8988 9888