Best Rate Pledge Why Pay More? Book Direct With Us And Enjoy Savings.

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With our Best Rate Pledge, enjoy peace of mind, every time.

We want you to always enjoy the best available rate when you stay with St. Giles Hotels. After all, those savings can go towards urban adventures in our thrilling cities. Here’s how our pledge works. First up, book your stay directly with one of our hotels. If you find a cheaper rate for the same hotel, same room type, and same reservation dates elsewhere, you can submit a Best Rate Pledge claim.

We assure guaranteed best rates at www.stgileshotels.com when you book a stay at:

St. Giles Southkey, Johor Bahru

St. Giles Boulevard, Kuala Lumpur

St. Giles Gardens, Kuala Lumpur

St. Giles Makati, Manila

St. Giles Wembley, Penang

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Seen a cheaper rate? 
We’ll match it.

With our Best Rate Pledge, you’re guaranteed the best available rate every time you book directly with St. Giles Hotels. If you find a lower price for the same hotel, room type, and dates elsewhere, simply submit a claim, and we’ll match it—so you can save more for your urban adventures.

Terms & Conditions

The initial reservation/s means the confirmed reservation made on any other official online booking site.
Competing rate strictly refers to rates booked on any of the aforementioned sites. It must be for the same hotel, room type, number of guests, dates, length of stay and rate rules. It precludes any membership club, voucher reward/codes or offer within a closed-user group that is not available to the general public.
The Best Rate Pledge does not apply to packaged rates that either include hotel accommodation sold as part of the travel package in which the hotel does not provide all the services, or hotel accommodation sold with additional amenities (including, but not limited to, breakfast and/or internet service).
The Best Rate Pledge does not apply to taxes, gratuities, any additional charges or any fees that may apply to your stay.
The competing rate is to be booked in the same currency as the hotel site. If the rate discrepancy is solely due to currency exchange calculations, we reserve the right to deny the claim.

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Best Rate Pledge Why Pay More? Book Direct With Us And Enjoy Savings.

Seen a cheaper rate? 
We’ll match it.

Explore Our Hotel Collection

Discover Our Exclusive Offers

Get in Touch with Us

Top hits curated by the people of St Giles — the sounds we work, play, and unwind to.

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Best Rate Pledge Why Pay More? Book Direct With Us And Enjoy Savings.

Top hits curated by the people of St Giles — the sounds we work, play, and unwind to.

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