Hotel
Cancellations and amendments made within 48 hours of arrival will attract a ‘per room per night’s’ charge based on total room charge.
Other cancellation, early check-out and non-arrival terms apply, and information will be available at the time of making a reservation.
If you made your reservation through a group, the group contract will outline specific cancellation policies.
If you made your reservation through a third party website, cancellations must be made directly with the third party. The hotel is not authorised to cancel, and cannot provide refunds, for any third party reservations.
Parking is available at Mid Valley City. Hotel guests may receive special validation or rates. Please enquire at the concierge upon check-in for the latest charges and procedures.
For group availability, rates, conditions, and cancellation policies, please contact us at resvnghr@stgiles-hotels.com or by calling +00 603 8230 3008
Our outdoor swimming pool and Fitness Centre are both located on Level 5, exclusively available to hotel guests. The pool is one of the most popular amenities at our hotel with a pool in Kuala Lumpur ideal for a relaxing dip after a long day.
Breakfast is served daily at Ember & Brass, our all-day dining restaurant widely regarded as one of the best hotel breakfasts in KL. Available from 6:30am to 10:30am, with both buffet and à la carte options. Certain room packages include complimentary breakfast; we recommend booking direct for the best available rates.
Guests enjoy direct, covered access to both Mid Valley Megamall and The Gardens Mall from the hotel on Level 5, one of the key advantages of staying at a hotel near Mid Valley Megamall in Kuala Lumpur.
